Resource Library

Articles, guides & POV's. 

HXF Launches On-Demand Learning Platform

Healthcare Experience Foundation Launches HX Academy, an On-Demand Learning Platform Built Exclusively for Healthcare Teams Pensacola, Fla. —...

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Special Report: First Look at New Data Trends for HCAHPS 2.0

In January of 2025, the Centers for Medicare & Medicaid Services (CMS) required thousands of healthcare systems across the United States to implement...

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From Compliance to Connection: Reimagining Relationship Rounding in Healthcare

Somewhere in the timeline of initiatives to advance quality, safety and experience, Rounding turned into a task. Check the box. Ask the questions....

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CARES™ - A Modern Approach to Communication in Healthcare

Blog summary CARES™ - Next Generation Communication Introducing a modern approach to communication in healthcare. Healthcare has evolved—and so have...

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This is a Sample: Just Another Blog Post

The journey from hospital to home represents a critical transition point in a patient's healthcare experience. While the acute medical needs of...

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Discharge Phone Calls: The Key to Better Patient Outcomes and Service Recovery

The journey from hospital to home represents a critical transition point in a patient's healthcare experience. While the acute medical needs of...

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