Leading a Culture of Safety: A Blueprint for Success
HXF EventsJuly 30, 2026 • Virtual Building a true culture of safety takes more than a policy binder; it takes leaders who've done the work firsthand. On July...
HCAHPS Accelerator — A joint educational event
September 16, 2026 • Elkridge, MD Maryland Healthcare Education Institute (MHE), and Healthcare Experience Foundation (HXF) launch the HCAHPS...
HXF and NRC Health Launch Strategic Partnership
HXF and NRC Health Launch New Strategic Partnership to Deepen Support for Improving Experience, Safety, and Workforce Engagement Partnership broadens...
ACHE Heartland Regional Spring Conference 2026
Panel: Strategies to Create Meaningful Executive Alignment with Physicians and Organizational Financial Goals April 17, 2026 • Omaha Join Win Howard...
International Patient Experience Congress NYC 2026
Beyond Scores: Engaging Physicians to Lead the Human Experience of Care April 29–30, 2026 • New York City Join Katie Owens at the 2026 International...
California Ambulatory Surgery Association Conference 2026
Data to Differentiation: OAS CAHPS and Safety Lessons That Drive Superior Patient Experiences September 2–4, 2026 • Monterey Conference Center Join...
Culture as a Core Responsibility of the C-Suite
Win HowardCulture as a Core Responsibility of the C-Suite in Healthcare Overview Organizational culture is often treated as a secondary priority in healthcare,...
HCAHPS 2.0 Excellence Guide
HCAHPS 2.0 Experience Guide The goal of this updated guidebook is to equip your patient experience improvement efforts and create lasting results....
Special Report: First Look at New Data Trends for HCAHPS 2.0
In January of 2025, the Centers for Medicare & Medicaid Services (CMS) required thousands of healthcare systems across the United States to implement...
From Compliance to Connection: Reimagining Relationship Rounding in Healthcare
Katie OwensSomewhere in the timeline of initiatives to advance quality, safety and experience, Rounding turned into a task. Check the box. Ask the questions....