RESOURCES

HXF's library of resources, guides, articles, and more for next-gen healthcare leadership.

Healthcare Experience Foundation
OUR PERSPECTIVES

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Healthcare Experience Foundation
 
NEWS

HXF Newsroom

HXF and NRC Health Launch Strategic Partnership
HXF and NRC Health Launch New Strategic Partnership to Deepen Support for Improving Experience, Safety, and Workforce...
Special Report: First Look at New Data Trends for HCAHPS 2.0
In January of 2025, the Centers for Medicare & Medicaid Services (CMS) required thousands of healthcare systems across...
HXF Appoints Whitney Murphy as Chief of Staff
Healthcare Experience Foundation Welcomes Whitney Murphy as Chief of Staff Pensacola, Fla. — February 1, 2026 — The...
Healthcare Experience Foundation
 
RESOURCE GUIDES

Guides & Playbooks

HCAHPS 2.0 Excellence Guide
HCAHPS 2.0 Experience Guide The goal of this updated guidebook is to equip your patient experience improvement efforts...
Healthcare Experience Foundation
 
ARTICLES

Trends, Research & POVs

Culture as a Core Responsibility of the C-Suite
Culture as a Core Responsibility of the C-Suite in Healthcare Overview Organizational culture is often treated as a...
From Compliance to Connection: Reimagining Relationship Rounding in Healthcare
Somewhere in the timeline of initiatives to advance quality, safety and experience, Rounding turned into a task. Check...
CARES™ - A Modern Approach to Communication in Healthcare
Blog summary CARES™ - Next Generation Communication Introducing a modern approach to communication in healthcare....
Healthcare Experience Foundation
 
EVENTS

Talks, Events & Webinars

HXF and NRC Health Launch Strategic Partnership
HXF and NRC Health Launch New Strategic Partnership to Deepen Support for Improving Experience, Safety, and Workforce...
ACHE Heartland Regional Spring Conference 2026
Panel: Strategies to Create Meaningful Executive Alignment with Physicians and Organizational Financial Goals April 17,...
International Patient Experience Congress NYC 2026
Beyond Scores: Engaging Physicians to Lead the Human Experience of Care April 29–30, 2026 • New York City Join Katie...
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