Beyond Scores: Engaging Physicians to Lead the Human Experience of Care

April 29–30, 2026 • New York City

Join Katie Owens at the 2026 International Patient Experience Congress at the DoubleTree by Hilton New York LaGuardia Airport, NYC, USA.

The healthcare experience is at a crossroads. In a rapidly shifting environment shaped by digital acceleration, evolving policies, and heightened expectations, the New York edition of the Patient and Staff Experience Congress brings together the leading voices shaping the future of human-centered care.

Building on the success of iPX Congress - San Diego, this edition converges trailblazing leaders, experience architects, and innovators in one of the most dynamic healthcare regions in the United States. From AI and the human edge, to workforce safety and resilience, to co-designed innovations and value-based transformation, the Congress is a platform for actionable insights and high-impact collaboration.

Patient priorities are clear-and every one of them is within your team's control: clear communication with anesthesia and surgical teams, timely updates, readiness for recovery, pain control, and confident discharge.

Register for the Conference